01 413 3987 info@prcrecruitment.ie

Business Support



Business Support

Our Client is a financial services provider for motor brands, they offer finance and services to individuals and businesses covering 36 countries.  They are currently seeking to recruit an individual for banking business support who will be based in their Dundrum office.

 Responsibilities

  • Monitor workflow to ensure timely turnaround on client queries
  • Address customer queries, written and telephone, in a professional and timely manner
  • Liaise with Dealer Network and Sales Team to achieve common targets
  • Produce reports as determined by Line Manager
  • Customer and Dealer Network relationship management
  • Perform document check and active loans
  • Achieve specific SLA’s
  • Build relationships with both Dealer Network and Sales Team
  • Activate and follow life of Loan Book
  • Assist in all other areas of the Business as determined by line manager (Collections, Accounts etc.)
  • Take part in project teams
  • Proactively promote the Brand internally and externally

 Requirements:

  • Appreciation of customer focus and strong quality service.
  • Appreciation of cost and risk issues
  • Problem solving experience with a track record of following through on issues to a satisfactory resolution.
  • The ability to work to deadlines.
  • Strong communication skills.
  • Banking experience
  • Project Experience
  • QFA or agreement to achieve same
  • Experience of Microsoft Word & Excel

Our Reference RW14

Partnering with PRC we will provide you with unrivalled support to help you make the right decision in making your next career move. As standard we review your CV and offer you advice on how to make you attractive to employers. We will provide you with the necessary interview preparation giving you a unique insight into how to prepare for your interview. Our consultants will guide you and manage the recruitment process allowing you to focus on securing the position. We do not want to waste your time so our honest and frank approach has gained us the reputation of been reliable and trustworthy recruitment company. Candidates with the required skills and necessary experienced in required for this job vacancy will be contacted. If you are job seeking and you want us to register your CV please send your CV to jobs@prcrecruitment.ie

Important Notice – By applying for this position with PRC Recruitment (PRC Confidential Ltd.), the company may store your details on our company database. We will only use your information for job seeking services and will never share it with a third party. Please see our privacy policy explaining in more detail and also your rights. Privacy Policy.

 

 

 

 


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