01 413 3987 info@prcrecruitment.ie

Operations Manager



Operations Manager

Reporting to the Service & Maintenance General Manager, the Operations Manager will oversee an operations team that are responsible for reacting to the requirements of all Service customers in a satisfactory manner through the effective use of the resources provided.

Responsibilities

  • Utilise scheduling software to allocate jobs to our team of engineers including:
  • Scheduling engineers to attend planned preventative maintenance contracts through SLA’s
  • Scheduling all reactive callouts
  • Scheduling all contracted works through the Service & Maintenance division
  • Responsible for the forwarding of maintenance reports to our clients or to the Estimating team if remedial works are required.
  • Providing all customers with our Risk Assessments and Method Statements (RAMS) and any other information required for each job such as Safe Pass.
  • Liaising with our Warehouse and/or Purchasing to ensure all parts required for any order are available when required..
  • Liaising continually with our customers before, during and after works to ensure satisfaction.
  • Driving customer service levels within the division.

Qualifications / Experience

  • Strong scheduling background ideally in an engineering/service provider/facilities management environment.
  • Previous experience of using scheduling software desirable..
  • Must be a team player with strong people management and conflict resolution skills.
  • Minimum of five years’ experience in operations role.

Our Reference MI65

Partnering with PRC we will provide you with unrivalled support to help you make the right decision in making your next career move. As standard we review your CV and offer you advice on how to make you attractive to employers. We will provide you with the necessary interview preparation giving you a unique insight into how to prepare for your interview. Our consultants will guide you and manage the recruitment process allowing you to focus on securing the position. We do not want to waste your time so our honest and frank approach has gained us the reputation of been reliable and trustworthy recruitment company. Candidates with the required skills and necessary experienced in required for this job vacancy will be contacted. If you are job seeking and you want us to register your CV please send your CV.

 

 


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